Shipping

Last updated: 11th August 2026

Processing orders

We aim to dispatch all orders within 1–2 days (Monday–Saturday) of your order being placed. You'll receive a confirmation email with your tracking number once your parcel is on its way.

Domestic UK shipping

Free shipping over £35. All UK orders are sent fully tracked.

International

Unfortunately we are unable to ship to the EU. It is something we intend to open up to when it becomes feasible for us.

We still provide international shipping elsewhere outside of the EU. Free for orders over £90.

The countries we ship to are shown at checkout — if you can complete checkout with your delivery address, we can ship to you. If your address isn't accepted, we're not currently able to deliver there. 

Your shipping options, courier, and cost are calculated automatically at checkout based on your delivery address and the weight of your order, and shipping is free on international orders over £90.

Import duties, taxes & customs

Your order is shipped from the United Kingdom.

For every international order outside the UK, all import taxes and duties are calculated at checkout and included in the price you pay.

Your order is sent on a duties-paid basis (DDP), so the total you see at checkout is the final price — there are no additional customs charges, import VAT, or duties to pay when your parcel arrives.

We are legally required to declare the full and accurate value and contents of every parcel on its customs label. We cannot mark orders as a "gift" or declare a lower value.

If a parcel is refused or returned to us undelivered, we'll refund the cost of the goods (minus original shipping and any return charges incurred) once it's safely back with us. If you place an order to a destination we're unable to fulfil, we'll contact you and issue a full refund.

Please see our returns and refunds policy page